Privacy Policy

Information We Collect

At ACT Tech LLC, we collect information in several ways to provide you with our SaaS development services and maintain TCR compliance standards.

Personal Information

• Name, email address, and contact information
• Company information and job title
• Phone numbers for business communications
• Project requirements and technical specifications

Technical Information

• IP addresses and device information
• Browser type and version
• Usage patterns and website interactions
• System performance metrics

How We Use Your Information

We use collected information for the following purposes:

• Providing SaaS development services and technical support
• Communicating about project updates and service improvements
• Ensuring compliance with TCR and other regulatory standards
• Analyzing usage patterns to improve our services
• Processing payments and managing customer accounts
• Sending relevant marketing communications (with your consent)

TCR Compliance & Data Handling

As a TCR-compliant organization, we maintain strict standards for data handling and customer communications:

• All customer data is encrypted in transit and at rest
• We maintain detailed audit logs of all data access and modifications
• Regular security assessments and compliance reviews are conducted
• Clear opt-in processes for all marketing communications
• Transparent data retention and deletion policies

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

The circumstances above do not apply to mobile phone numbers or SMS consent information. Mobile information is handled only as described in the SMS / Text Messaging section below.

SMS / Text Messaging

If you opt in to receive text messages from ACT Tech LLC, for example by checking the SMS consent box on our contact form, we collect your mobile phone number and a record of your consent, including the date and time of your opt-in and the consent language you agreed to.

• We use your mobile phone number only to send the messages you agreed to receive (service updates, reminders, appointments, and other customer care communications) and to respond to your replies.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing to subcontractors in support services, such as customer service, is permitted.
• All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• You can opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies. Message and data rates may apply.

See the SMS Messaging Terms in our Terms of Service for full program details.

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Multi-factor authentication for system access
• Regular security audits and penetration testing
• SOC 2 Type II compliance certification
• Employee training on data protection best practices

Your Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Portability of your data
• Opt-out of marketing communications
• Opt-out of SMS messages at any time by replying STOP
• File complaints with relevant authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: